Terms of service

Terms of Service

Last Updated: 31/7/2026

Welcome to Dripzo. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Account Terms

  • You must provide accurate, complete, and current information when creating an account.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

  • You agree to notify us immediately of any unauthorized use of your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or unlawful activities.

2. Pricing and Payment

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • Applicable taxes, shipping charges, and other fees will be displayed during checkout.

  • Payments must be made through the payment methods provided on our website.

  • Orders will only be processed after successful payment authorization.

  • In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund if payment has already been received.

3. Product Descriptions

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.

However:

  • Slight variations in colors may occur due to different screen settings and lighting conditions.

  • Product measurements may vary slightly due to manufacturing tolerances.

  • We do not guarantee that product descriptions or other content on the website are completely error-free.

If you believe a product does not match its description, please contact us at support@dripzo.in.

4. Order Acceptance

After placing an order, you will receive an order confirmation email.

This confirmation does not constitute acceptance of your order.

We reserve the right to:

  • Cancel or refuse any order.

  • Limit quantities purchased.

  • Request additional information before processing.

  • Cancel orders suspected of fraud or unauthorized transactions.

If your order is cancelled after payment, the applicable refund will be processed to your original payment method.

5. Shipping and Delivery

We aim to dispatch orders as quickly as possible.

  • Estimated delivery timelines are provided for reference only.

  • Standard delivery may take up to 7 BUSINESS DAY depending on your location.

  • Delivery times may be affected by weather conditions, courier delays, public holidays, or other circumstances beyond our control.

  • Once an order has been handed over to the courier, tracking details will be shared where available.

  • Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries due to incorrect addresses.

6. Returns and Refunds

Customer satisfaction is important to us.

Our return and refund policy includes the following:

  • Return requests must be initiated within 7 BUSINESS DAY of delivery unless otherwise stated.

  • Returned products must be unused, unworn, unwashed, and in their original packaging with all tags attached.

  • Customized or personalized products may not be eligible for returns unless they arrive damaged or defective.

  • Refunds are processed after inspection and approval of the returned item.

  • Approved refunds will be credited to the original payment method within the timeframe required by the payment provider.

For return requests, please contact us at support@dripzo.in.

7. Prohibited Uses

You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:

  • Violating any applicable laws or regulations.

  • Engaging in fraudulent activities.

  • Attempting to gain unauthorized access to our systems.

  • Distributing viruses, malware, or harmful code.

  • Interfering with the operation or security of the website.

  • Copying, reproducing, or exploiting website content without written permission.

  • Using automated bots or scraping tools without authorization.

Violation of these Terms may result in suspension or termination of your access.

8. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Graphics

  • Product designs

  • Images

  • Text

  • Icons

  • Website layout

is the property of Dripzo or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Dripzo shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or products.

  • Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

  • We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, government actions, or courier disruptions.

Nothing in these Terms excludes liability where such exclusion is prohibited by Indian law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Third-Party Services

Our website may integrate with third-party service providers, including payment gateways, shipping partners, and analytics providers.

We are not responsible for the content, policies, or practices of third-party websites or services.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective upon publication on this website. Continued use of the website after such updates constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or any purchase made through Dripzo shall be subject to the exclusive jurisdiction of the competent courts in Rajkot,India.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Dripzo

Email: support@dripzo.in

Website: https://dripzo.in